Kym Wong, Product Manager and Supermom

This is a miniseries featuring mothers on a mission to reclaim control to do more with less.

For Kym, a product manager and mother, ChatChat is becoming a practical support system for work, wellbeing, and family life.

Kym spends her working hours managing products at a local bank. Outside work, she manages something even more complex: the schedules, needs, and unfinished tasks of family life.

“I am a mom who doesn’t have full-time help at home. I have to remember a lot of things about my kids’ schedules, my own schedule and everything else.”

The burden was not one single task, but having to carry them in her mind.

When Kym used other tools in the past, she had to remember what to ask. What should her part-time helper do that week? What needed to happen today? Which detail was she forgetting? It was emotionally taxing to keep remembering and prompting AI to remind her what she had to do.

Now, she has outsourced that to ChatChat.

Support that feels familiar

What excites Kym most is the simplicity of the experience.

“It is like chatting with somebody in your team or your family that you can ask to help you,” she says. “It is seamless and easy to use.”

In future, instead of manually reminding her husband or son, or creating another calendar invitation, an agent could help communicate those reminders directly… when her husband and son joins the platform.

As Kym puts it: “ChatChat can help you manage the things you don’t have time to do. It can be household chores, calendar invites, a repository of your notes and journals, or things that you want to learn.”

Possibility is larger than productivity: The time and attention freed from administration can be returned to people and goals that matter.

Context that grows with her

Behind Kym’s agents is her Living Brain, a private collection of the context that matters to her: who she is, who she wants to be, and what her goals are.

Supplementing these, Kym adds interesting podcasts and reads she encounter but has not had the chance to listen or read to her Living Brain so her agents can understand her interests and offer guidance that feels more relevant. With context, this creates continuity.

Kym does not have to begin every interaction by explaining herself again.

Kym’s goal is to automate the mundane, removing some of the administrative weight surrounding tasks.

Kym’s recipe for building a team of agents around life

“The key theme for my ChatChat agents is, really, life optimization.”

Four to five ChatChat agents, each with a different role

One Chief of Staff
One to track wellness and training, to improve her sleep quality
One broader life-optimisation agent, to manage the mundane tasks that consume time and mental energy

If you're exploring how to optimise life, get started with ChatChat today

ChatChat Stories: A Supermom’s Smarter System: Lifting the weight off one’s shoulders